You can use tools like GTG CRM to create mobile-optimized landing pages in just a few minutes, without needing to know programming.

Freely choose from available landing page templates at GTG CRM

You can set up automatic welcome emails or thank-you messages after customers make a purchase.

You can easily create post-sales customer care emails

Young people buy based on emotions, not just specifications

Gen Z (born 1997 – 2012) and Gen Alpha (born after 2012) are becoming the dominant consumer groups in Vietnam. They are not only interested in product specifications but are also attracted by brand value. Factors driving Gen Z and Gen Alpha's purchasing decisions include:

• Brand Story: They want to know what the brand represents, for example, environmental protection, community support, or creativity
• Design and Experience: A product with beautiful packaging or creative advertising content on TikTok can easily win them over
• Empathy: They prioritize brands that show sincerity and closeness

You can use GTG CRM's AI tools to build content campaigns on platforms like Facebook, LinkedIn, and focus on the brand story.

GTG CRM's AI tool helps you easily create content and schedule posts

You can schedule regular posts across multiple channels from a single platform to save time.

Schedule posts for social media channels without opening multiple tabs with GTG CRM

Consumers do their own research but need guidance

More than 70% of consumers in Vietnam research information themselves before buying goods (Source: Google Consumer Insights, 2025). They watch videos, read reviews, or compare prices before contacting a business. However, they still need timely support to make a decision. You can support radici customers in the following ways:

• Provide clear information: Create content such as blog posts, tutorial videos, or FAQs to answer questions
• Specific CTAs: Call-to-action buttons such as “Free Consultation” or “Get a Quote” help customers easily move to the next step
• Follow-up at the right time: A gentle reminder email after a customer downloads a free document can increase conversion rates by 15%

You can use GTG CRM to build a smart customer care flow, without the need for repetitive manual work every day

Loyalty comes from after-sales care

Customers today not only want cheap prices but also expect Expecting a positive post-purchase experience. GTG CRM suggests some things you can do to care for your customers after the sale:

• Sincere thanks: A thank-you email or message after the purchase makes customers feel valued
• Product support: Detailed instructions or videos help customers get the most out of the product
• Appointment reminders: Send appointment reminder emails one day in advance to increase response and conversion rates

Emails from GTG CRM templates help you care for customers effectively, increasing satisfaction and brand experience.

Customers love simplicity and transparency

In an information-rich market, customers appreciate brands that are simple, easy to understand, and transparent. They don't want to waste time with complicated forms or cluttered websites; what customers need is:

• Easy-to-use website: Clear design, fast loading speed, and mobile optimization
• Short purchasing process: Reduce the number of steps needed to complete a transaction
• Transparent information: Provide clear pricing, return policies, or contact information

You can use GTG CRM's product introduction page template with a user-friendly and beautiful interface; you only need to change the content and images, and let GTG CRM handle the rest

Conclusion

By 2030, the Vietnamese consumer market will continue to change at an even faster pace. Businesses that fail to adapt to new trends will find it difficult to retain customers. Understanding this, we created the GTG CRM platform. GTG CRM is an all-in-one platform that helps startups, small businesses, and individual entrepreneurs easily build their brand, attract customers, and achieve sustainable growth without needing a large technical team or budget.